1 Job in Trenton, NJ
Capleo Global is Hiring a Help desk coordinator Near Trenton, NJ
Job Location : Trenton, NJ 08611 (Hybrid)
Duration : 3 Months (with a possible extension)
Job Description :
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem.
Responsibilities :
Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
Maintain a working knowledge of Help Desk and IT Operations procedures.
Log all incoming problems and requests and actions taken to resolve them.
Provide first response help desk support to all customers and users.
Aid in the areas of site support, and project specific assignments.
Attempt to troubleshoot and resolve problems and satisfy requests.
Provide support for Client business applications.
Provide follow-up status to end-users in accordance with specified support policies and procedures.
Ensure closed problems are adequately documented.
Last updated : 2024-03-24
Job Summary
Full Time
$54k-67k (estimate)
03/26/2024
05/28/2024
The job skills required for Help desk coordinator include Help Desk, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk coordinator positions, which can be used as a reference in future career path planning. As a Help desk coordinator, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk coordinator. You can explore the career advancement for a Help desk coordinator below and select your interested title to get hiring information.
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